ch666 Privacy Policy

1. Introduction and Scope

ch666 is a trusted online gaming platform that provides slot games, cricket betting, and live casino services for users in Bangladesh. This privacy policy ("Policy") describes how ch666 ("we", "our", "Platform") collects, uses, discloses, and protects your personal information.

This policy applies to the ch666 website (https://ch666.cam), the mobile version, and all related digital services. Please read this policy carefully before using our services. If you do not agree with this policy, please refrain from using our platform.

This policy applies only to individuals aged 21 or older. We do not knowingly collect personal information from minors.

2. Information We Collect

ch666 collects various types of information in order to operate its services properly. The different categories of information are described below:

2.1 Information You Provide Directly

Information you voluntarily provide during registration and account management:

• Full name (in Bengali or English)
• Email address
• Mobile number
• Date of birth (for age verification)
• Payment information such as your bKash, Nagad, Rocket, or Upay number
• National ID card or other valid document details for identity verification

2.2 Automatically Collected Information

When you use our platform, certain technical information is collected automatically:

• IP address and device type
• Browser type and version
• Operating system information
• Date and time of access to the platform
• Page view history and click data
• Gaming history and transaction information

2.3 Cookies and Similar Technologies

We use cookies, web beacons, and similar tracking technologies. These technologies help us improve site functionality, remember your preferences, and personalise your experience. You can disable cookies at any time from your browser settings, though doing so may limit some features.

3. How We Use Your Information

ch666 uses the information collected for the following purposes:

• To register, verify, and manage your account
• To process financial transactions via bKash, Nagad, Rocket, Upay, and bank transfer
• To verify and complete deposit and withdrawal requests
• To provide 24/7 Bengali live chat and email support
• To prevent fraud, money laundering, and other illegal activities
• To ensure responsible gaming and identify problematic behaviour
• To improve platform performance and user experience
• To manage the VIP programme and bonus offers
• To send relevant promotional information (you may unsubscribe at any time)
• To comply with applicable laws and regulations

4. Disclosure and Sharing of Information

ch666 never sells your personal information to third parties. However, limited sharing may occur in the following circumstances:

4.1 Service Provider Partners

Companies that provide payment processing, technical services, and gaming software (such as Pragmatic Play, Evolution Gaming, PG Soft, JILI, and Spribe) may receive limited information in order to deliver their services. These companies operate under our instructions and are required to follow their own privacy policies.

4.2 Legal Requirements

ch666 may disclose necessary information when legally required to do so in response to a valid order, court directive, or government authority request. In such cases we will notify you where possible, unless prohibited by law.

4.3 Business Transfers

User information may be transferred in the event of a business merger, acquisition, or asset transfer. We will notify users in advance if such a change occurs.

5. Data Protection and Security

The security of your information is our top priority. ch666 has put the following security measures in place:

• SSL/TLS Encryption: All data transmitted between your browser and our servers is secured through SSL encryption.
• Data Encryption: Sensitive information collected is stored in encrypted form.
• Access Controls: Only authorised staff may access user information, and only for necessary purposes.
• Regular Audits: Our security measures are regularly reviewed and updated.
• Firewall Protection: Advanced firewalls and intrusion detection systems are used at the server level.

However, no data transmission over the internet or electronic storage is ever 100% secure. We do our best to ensure protection, but absolute security cannot be guaranteed. In the event of a security breach, we will notify affected users as quickly as possible.

6. Data Retention Period

ch666 retains user information only for as long as it is needed for the relevant purpose or is legally required. General guidelines:

• Active Accounts: All information is retained while the account remains active.
• Closed Accounts: Certain information may be retained after an account is closed, as required by law.
• Financial Transaction Records: Retained for the long term in accordance with legal obligations.
• Marketing Communications: Information is deleted as quickly as possible after you unsubscribe.

7. Your Rights

You have the following rights regarding your personal information:

7.1 Right to Access

You may request a copy of the personal information we hold about you at any time. This request can be made through our support team.

7.2 Right to Rectification

If your information is incorrect or incomplete, you may request that it be corrected or updated.

7.3 Right to Erasure

In certain circumstances you may request that your personal information be deleted. However, where legal obligations apply, it may not be possible to delete all information immediately.

7.4 Right to Object to Processing

You may object to the processing of your information for specific purposes, particularly in relation to marketing communications.

7.5 Right to Withdraw Consent

Where processing of your information is based on your consent, you may withdraw that consent at any time. Withdrawal of consent will not affect the lawfulness of processing carried out before the withdrawal.

8. Protection of Minors

ch666's services are intended solely for individuals aged 21 or older. We do not knowingly collect any personal information from minors. Age verification during registration is mandatory.

If we are notified that we have collected information from a minor, we will delete that information and close the relevant account as quickly as possible.

9. International Data Transfers

Because our service provider partners are located in various countries, your information may be transferred internationally. In such cases we ensure that appropriate safeguards are maintained and that international data protection standards are followed.

10. Policy Changes and Updates

ch666 may update this privacy policy from time to time. When significant changes are made, we will:

• Publish a clear notice on the website
• Send a notification to your registered email address
• Update the date of the change at the top of the policy

Continued use of the platform after any changes will be considered your acceptance of the updated policy. We therefore recommend checking this page regularly.

11. Contact and Complaints

For any questions, concerns, or complaints about this privacy policy, please contact us:

• Live Chat: Available 24/7 in Bengali
• Email: [email protected]

We take all requests seriously and respond as quickly as possible.